Frequently Asked Questions about ordering, shipping and payment

HOW TO SHOP

Orders can be placed on our website, through email: info@thecashmereclub.co.uk or by calling us on 07768366552.  When you’re finished shopping, click on the “Add to Cart” to place your order. Price and availability will be displayed. You may also edit your order at this time. When you’re happy with your order, proceed to checkout.

PRICES AND DELIVERY CHARGE

The prices displayed on our website includes delivery costs.

• The cost of delivery for each order in the UK is £5.00 regardless of the size or weight of your order.
• International delivery for each order is £15.00,  regardless of the size or weight of your order.
• Free delivery on orders above £200.00 within the UK 

PAYMENT OPTIONS

• We accept Paypal, Master Card, Visa, Maestro, direct bank transfer but you will need to call us for details
• All transactions are encrypted for your safety. We do not keep any card details

SIZE GUIDE

We stock LADIES sizes starting from UK sizes:

• 36″:Small
• 38″:Medium
• 40″:Large
• 42″:X Large
• 44″:XX Large

The sizes depend upon the knitting of the fabric and style.

We stock MEN’S sizes starting from UK sizes:

• 42″:Small
• 44″:Medium
• 46″:Large
• 48″:X Large
• 50″:XXL
• 52″:XXXL
• 54″:XXXXL

The sizes depend upon the knitting of the fabric and style.

RETURNS & EXCHANGES

It is our policy that we DO NOT offer any refunds on the items purchased . However the customer may EXCHANGE it for any other item or issue a CREDIT NOTE of the same amount to be spent on any item within a year from the date of return.