Store temporarily closed until September 2021 ** Mail Order Still Open ** FREE UK SHIPPING ON ORDERS £75 AND OVER ** WE SHIP WORLDWIDE ** Call on +44 7768 366 552

Terms and Conditions

The Cashmere Club Online Terms and Conditions



Access to and us e of this website and the products and services available through this website (collectively, the “Services”) are subject to the following term, conditions and notices (the “Terms and Conditions”). By using the Services, you are agreeing to all of the Terms and Conditions, as may be updated by us regularly.

You should check the page regularly to take notice of any changes we may have made to the Terms and Conditions. The Cashmere Club reserves the right to remove or amend the Services without notice. We will not be liable if for any reason this website is unavailable at any time or for any period. Periodically we my restrict access to some parts or the entire website. Your use of The Cashmere Club website is contingent upon your acceptance of our Privacy Policy and the following Terms and Conditions. If you do not agree to the Terms and Conditions of business contained in the following pages, then you may not use The Cashmere Club website.

The website may also contain links to other websites , which are not operated by the cashmere club (the “Linked Sites”). The Cashmere Club has no control over the linked sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the linked Sites will be subject to the terms of use and service contained within each Linked Site.


If you have any queries, comments or concerns regarding this agreement or any other part of this site or regarding any of our featured products and services or if you have experience technical problems while using this site, please send an email to



By using this website, your consent to the processing described therein and warrant that all data provided by you is accurate.



Like many website, we also use “cookie” technology. A cookie is a small data file that transfers to your computer’s hard disk. We do not use cookies to collect personally identifiable information. We use cookies to better understand how you   interact with the site and our service, to, monitor usage by our users and web traffic routing on the site, and to improve the site and our services.



You must provide us with the true accurate information for example: your real name, phone number, e-mail address and other requested information. Falsifying or omitting contact information such as name, address, and/ or telephone number when registering with The Cashmere Club is not permitted. You are also not permitted to use fax or disconnected numbers as telephone number. When using this website you must obey all applicable international, federal, state, and local laws.

It is your responsibility to select as password that is unique to your The Cashmere Club account and that you do not disclose this information to anyone else or keep this information in an insecure place.

You must not misuse the website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, Trojan ,worm ,logic bomb or post any other material which is malicious , technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the services; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities or of accessed through the website. Breaching this provision would constitute a criminal offence under The Computer Misuse Act 1990. The Cashmere Club will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs data or other proprietary material due to your use of this website or to your downloading of any material posted on it, or on any website linked to it.

We reserve the right to bar users from this site on a temporary or permanent basis. Any such user shall be notified and must not attempt to use this site under any other name or through any other user. The Cashmere Club will report any breach of these rules that would constitute a criminal offence under The Computer Misuse Act1990 to the relevant law enforcement agencies and disclose your identity to them.



The website is owned by and operated by The Cashmere Club Ltd. Unless otherwise noted in this website. The Cashmere Club Ltd. owns the copyright with respect to all content on the website. Content includes: text , graphics, logos, audio clips, trademarks, software server information, and anything else hosted on this website. The Cashmere Club logo, name, tagline, and other marks indicated on the website are the trademarks or registered trademarks of The Cashmere Club .All rights to the content services, and server information are reserved. Any modification made to the content of this website by a third party is a violation of The Cashmere Club’s copyright. Additionally, the The Cashmere Club website may contain other proprietary notices and copyright information, the terms of which be observed and followed.

The website graphics, logos, page headers, button icons ,scripts and service names are of The Cashmere Club. The Cashmere Club’s trademarks and trade dress may not be used in connection with any product or service that is not The Cashmere Club’s, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits The Cashmere Club. All other trademark not owned by The Cashmere Club that appear on the website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by The Cashmere Club.

Nothing contained on the website should be construed as granting, by implication, estoppel, or otherwise any license or right to use the website or any information displayed on the website, through the use of framing or otherwise, except: (a) as expressly permitted by these Terms and Conditions of Business; or (b) with the prior written permission of The Cashmere Club or the written permission from such third party that may own the trademark copyright of information displayed on the website.

The intellectual property rights in all software and content made available to you on or through this website remains the property of The Cashmere Club or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by The Cashmere Club and its licensors. You may store, print, and display the content supplied solely for your personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format ,any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise. You may link The Cashmere Club content to other sites ,but only if you acknowledge the website as the source of the material and does not disparage or discredit The Cashmere Club.

You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by The Cashmere Club or its licensors.



The Cashmere Club reserve the right to close accounts if any user is seen to be using proxy IPS (Internet Protocol addresses) in order to attempt to hide the use of multiple accounts or disrupts any of our service in any way. By submitting any material to us, you automatically grant The Cashmere Club the royalty-free, perpetual, exclusive right and license to use, reproduce, modify, adapt, edit, publish, translate, create derivative works from, distribute, perform and display such material (in whole or part) worldwide and/or to incorporate it in any other works in any form, media or technology now know or later developed. The Cashmere Club will endeavour to acknowledge you as the source of the material when we feature such material. The Cashmere Club is not obliged to publish material submitted by you. When taking part in any The Cashmere Club community or social media groups you are governed by the terms of usage of the site in which the community/ group exists.

If you fail to contract with The Cashmere Club you must be at least 16 years of age and can form a legally binding contract under applicable law. If your order is accepted we will inform you by email when we dispatch the item. When placing an order you undertake that all details you provide to us are true and accurate, that you are authorised user of the credit, debit card or Pay Pal account used to place your order and that there are sufficient funds to cover the order cost. We reserve the right to obtain validation of your credit card debit card or Pay Pal details before accepting your order. All prices advertised are subject to such change.



When you place an order, you will receive an email that acknowledges your order: this email will only be an acknowledgement and will not constitute acceptance of your order.

We take payment from your card, when we process your order and have checked your card details. If we are unable to supply the goods for any reason, we will inform you of this as soon as possible. A full refund will be given if you have already paid for the goods.

A contract between us will not be formed until we send you a confirmation email that all goods that you ordered have been dispatched to you. Only those goods listed in the confirmation email sent at the time of dispatch will be included in the contract formed.



At The Cashmere Club we try to ensure that all details, descriptions and prices that appear on this website are accurate. In the unlikely event of an error in the price of any goods that you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled and any money paid will be refunded to you. 

We will endeavour to deliver to anywhere in the world that is accessible by our couriers. We ensure that we comply with the legal requirements in non- EU countries and reserve the right to cancel your order if we are unable for any reason to meet with these requirements. Prior to ordering, it is your responsibility to check that any goods you order comply with state and federal government import regulations and there are no local requirements or restrictions which may affect you receiving any of these products.

If you are purchasing from outside the EU, we may have to complete additional documentation or request additional information. Please contact us at with any further enquiries.

The Cashmere Club website is not a multi-currency enabled, which means you can only selected to pay the GBP currency for viewing product prices and shopping cart summaries. The payment will be made in GBP currency at the time of purchase.

Upon receiving your order we carry out standard a standard pre-authorisation check on the payment card to ensure that are sufficient funds to t fulfil transaction. Goods will not be dispatched until the pre-authorisation check has been completed. Your card will be debited once the order has been accepted.

We may use your personal information to conduct appropriate anti-fraud checks.

Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.



If you are unsatisfied with your purchase, you may return it to us for a refund or exchange within 15 days unless the product has been bought in The Cashmere Club SALE. If an item has been bought in the sale, or during certain site promotions where price reductions are applied then you may return it within 7 days. Please refer to your specific promo code or contact us for more information. To qualify for a refund, the items must be returned in original condition with all tags and packaging intact and items unworn. It is your responsibility to pay for the order to be returned and obtain a certificate of posting.

If the items are not what you ordered or they are faulty, please contact us at to organise a return at our expense. Telephone + 44 (0) 7768 366552

All of our customers have a statutory duty to take reasonable care of our products, in the event of this not being the case, The Cashmere Club will exercise our legal right of action. If items are soiled and show signs of being worn, the order will not be cancelled and items may be sent back to the customer with full payment due.

Under Distance Selling Regulations you have the right to cancel your order within 7 working days of receipt of goods. You must inform us in writing within 7 days of receipt of your intent to exercise this right to: Notice of Contract Cancellation, Cancellation Notice, The Cashmere Club, 42 Leinster Gardens W2 3AN London or via email to

Please keep evidence of the cancellation notice, such as a copy and obtain a certificate of posting. In this circumstance you will be liable to pay and arrange for the goods to be returned in original condition with original packaging and all tags attached



We offer promotional discounts using promotional discount codes. These discounts are subject to the terms and conditions that will be issued with the code.



We offer collection service only via bookings. Please email us at or call us at +44 (0) 7768 366552 for bookings



The information contained in this website if for general information purposes only. The information provided by The Cashmere Club and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. 

In no event we will be liable for any loss or damage including without limitation, in direct, or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. 

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the website or to your downloading of any material posted on it, or on any website linked to it.

Through this website you are able to link to other websites which are not under the control of The Cashmere Club. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, The Cashmere Club takes no responsibility for, and we will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Information on The Cashmere Club website may contain technical inaccuracies or typographical errors. The Cashmere Club attempts to make its description as accurate a possible, but does not warrant that the content of The Cashmere Club website is accurate, complete, reliable, current or error-free.



You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site. We reserve the right to withdraw linking permission without notice.



Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with The Cashmere Club and you should not rely on the existence of such a connection or affiliation. Any trademarks/names featured on this Website are owned by the respective trademark owners. Where a trademark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to The Cashmere Club.



We will try to do everything we can to resolve any disputes when they first arise. If you do have any complaints or comments then please contact us at We’re friendly people and speak in common tongue.



These Terms and Conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and The Cashmere Club. Any waiver of any provision of the Terms and Conditions will be effective only if in writing and signed by a Owner of The Cashmere Club.


Company Details:

The Cashmere Club

42 Leinster Gardens

W2 3AN












Dear Customers,

We will re-open the shop at 166 Portobello from September 2021, but remain open on line. If you can't see on line what you are looking for please call on +44 7768 366 552 or email on In the meanwhile Clare who works at Portobello Cashmere is useing the shop as a take away deli, vegitarian salad bar called Peel. Clare and Euan are serving delicious coffee too, so please go and see them and give them your support. We decided that to reopen at the beginning of summer selling cashmere after such a long lockdown we could use the space better in the summer as a deli and in the winter selling woolies. Stay safe and we look forward to seeing you soon.